Privacy Policy

POPLAB Photobooth (“POPLAB,” “we”) rents photo booths for events in San Diego, Orange, Los Angeles and Riverside counties. This policy covers poplabphotobooth.com, our booking and contact forms, our phone line and the photo galleries we deliver after an event. Questions go to hello@poplabphotobooth.com.

When you ask for a quote or book. Your name, email, phone number (optional), event type, date, start time and length, estimated guest count, venue name and address, the name of the person being celebrated, your backdrop choice and any notes you write to us.

When you use the contact form. Your name, email, phone number (optional), event type and message.

When you pay.Card payments run through Stripe on Stripe’s own checkout page. We receive a confirmation and the amount paid. We never see or store your card number. For Zelle or bank transfers we record the amount, date and any reference you send.

When you call us. Our phone line may be answered by an AI assistant run on ElevenLabs. The call is transcribed and summarized so we can follow up, and the details you give (such as your name, email, event date and venue) are emailed to you and to us.

At your event.The photos and GIFs taken in the booth. They are stored so we can put them in your event’s online gallery.

When you browse. Your IP address reaches our servers with every request. We use it to limit how often forms can be sent, which stops spam. Vercel Web Analytics counts page visits without cookies and without identifying you. See the Cookie Policy for the full list of what is stored in your browser.

• To price your event, including the travel fee, which we work out from the venue address.
• To reply to you, send quotes, invoices, reminders and your gallery link.
• To design your photo strip overlay and run the booth on the day.
• To keep records we need for taxes and accounting.
• To keep the site working and block spam and abuse.

We do not sell or rent your information, and we do not share it with anyone for their own advertising. We do not post your event photos on our website or social media unless the person who booked gives us permission.

These companies handle information for us, only to provide their service:

• Vercel hosts the website, stores gallery photos and provides page-visit counts.
• Neon hosts our database of bookings and messages.
• Stripe processes card payments.
• Resend sends our emails.
• Mapbox turns a venue address into a location so we can measure the distance.
• ElevenLabs runs our phone assistant and its transcripts.
• Fontshare and Google Fonts serve the site’s fonts, so they receive your IP address when a page loads.

We may also share information if the law requires it, or to protect our rights or someone’s safety.

Each gallery has a private link that is hard to guess. Anyone who has the link can view and download the photos, so share it with care. Galleries stay open for two weeks from the day we send the link, and then the photos and video messages are deleted. Ask us any time and we will take a gallery down or delete its photos sooner.

We keep booking and payment records as long as we need them for our business and tax records. Contact form messages and call summaries are kept so we can follow up on them. You can ask us to delete your information at any time, and we will unless the law requires us to keep it.

You can ask us to show you the information we hold about you, correct it or delete it. Email hello@poplabphotobooth.com from the address you used with us so we can confirm it is you. We will answer within 30 days. We will not treat you differently for asking.

California residents can ask what personal information we have shared with other companies for their own direct marketing. The answer is none.

Do Not Track. Our site does not track you across other websites, so it treats every visit the same whether or not your browser sends a Do Not Track or Global Privacy Control signal.

This website is for adults planning events. We do not knowingly collect information from children under 13 through the site. Guests of any age may appear in booth photos, and those photos go only to the event’s gallery. A parent who wants a photo of their child removed can email us.

The site runs over HTTPS, our admin area needs a password, and payment details stay with Stripe. No system is perfectly secure, so we cannot promise that information will never be exposed, but we will tell you if a breach affects your information as the law requires.

If we change this policy we will update the date at the top of this page. This version took effect on November 9, 2026.

POPLAB Photobooth, San Diego, CA. hello@poplabphotobooth.com